Frequently Asked Questions
Frequently asked questions
What are the lead times for BTB transformers?
Standard transformer lead times are typically 12–20 weeks from order. With Fast Track delivery we can shorten lead times significantly. Used transformers are available directly from stock.
Which standards do BTB transformers comply with?
Our transformers are manufactured to international IEC standards and meet EU Ecodesign requirements. Alternative standards (ANSI, BS, etc.) are available on request.
Can transformers be customised?
Yes. BTB delivers tailor-made transformers as individual projects. Customisation covers voltages, vector groups, insulation, cooling, dimensions and accessories.
Does BTB offer emergency service?
Yes. Our 24/7 emergency service helps with transformer failures. Contact us at +358 6 7210 222 or emergency@btbtransformers.com.
Can you buy used transformers from BTB?
Yes. We maintain a continuously updated stock list of used and surplus transformers from various manufacturers.
Which certifications does BTB hold?
BTB Transformers is certified to ISO 9001, ISO 14001 and ISO 45001. We are also a Reliable Partner and an Achilles member.